05/09/2012

Members in Motion: May 2012

News from FPDA Members

RG Group, headquartered in York, Pennsylvania, announced the achievement of ISO 9001:2008 certification for the 15 Flour Mill Road West location in February, 2012. RG Group successfully passed the audit of its quality management system by QMI™SAI Global.  ISO certification is another way in which RG Group continues to strengthen the organization with a focus towards providing exceptional quality services to customers.  

The ISO 9001:2008 standards are internationally recognized and used by service and manufacturing organizations to create a standardized QMS (quality management system) that is continuously evaluated to ensure conformity to the principles of quality improvement and customer satisfaction.

Donna Benner, RG Group’s Director of Operations said, “Becoming ISO certified is more than just checking a

box. We will continue to monitor, improve and organize the way we do business.”

Rich Freeh, RG Group’s President and Chief Operating Officer also added “the ISO certification demonstrates to customers, both current and prospective, that RG Group is committed to quality at all levels of the organization. We believe a formal quality process leads to a dependable and consistent customer experience.”

As a single source partner, RG Group provides customers with

motion control and fluid handling services and solutions. RG Group’s value proposition centers around 3 distinct solutions: Engineered Systems and Solutions, an MRO brick and mortar network and a variety of distribution and manufacturing service offerings. RG Group serves customers from 10 branch locations, in the Mid-Atlantic region. To learn more about RG Group visit: www.rg-group.com.

Tribute has announced the addition of John Teahan to the Tribute staff. John will be taking on the mantle of Manager of Onsite Customer Service and Implementations. With 31 years of experience in th

e fluid power industry and work experience at Aberdeen Dynamics Supply and Ritter Engineering, John will be leading the customer implementation, training and consulting services team. His years of experience in the industry in a variety of positions, his dedication to organizational management and lean processes, and his knowledge of Tribute and TrulinX software make him the ideal leader of Tribute’s onsite customer service and implementation team.

Epicor Software Corporation is hosting the largest global customer conference in the company’s 40-year history, Insights 2012. Epicor expects to welcome more than 3,000 users of its enterprise resource planning (ERP), human capital management (HCM), and retail solutions to Caesars Palace Las Vegas, May 6-9.  The global conference hosted by Epicor president and CEO Pervez Qureshi, represents the combination of the former Epicor® Perspectives and Activant Summit into a single event encompassing the entire business value chain -- from supply through to demand.

“For the first time, we are bringing together all parts of the extended value chain to interact and learn from each other,” said Qureshi. “Insights 2012 will offer more opportunities for our customers worldwide to network across products and industries. We are incredibly excited to invite everyone to get informed and inspired by exploring new technologies and products, exchange insights and strategies for driving performance and productivity throughout their business.”

Insights 2012 will feature manufacturing, distribution, retail and services industry leaders offering perspectives on a wide range of topics including cloud computing, customer service and segmentation, enterprise IT management, human capital management, industrial manufacturing, integrated supply, sales and marketing optimization, strategic pricing, and more.